Paytm Is Not In Play Store
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Some of our users on Lava Iris X8 and Intex Aqua series devices have reported that they’re unable to download the Paytm app from the Google Play Store. If you are unable to install the app from Google Play Store, we recommend you download it from here. UPDATE: Paytm returned to Play Strore Friday evening. You can read more about that story here. When an app violates these policies, Google will notify the developer of the breach and remove the app from Playstore until the developer brings it into compliance, the blog added. For the first time, Google has removed Paytm’s main application from the Google Play Store on September 18 while other applications such as its wealth and management app Paytm money, merchant app Paytm for Business and its movie ticketing application are still available on the play store for users to install. In the afternoon news broke about Paytm being pulled down from the Google Play Store, by evening the app was restored. Moneycontrol looks into the whats, hows and the whys around this interesting.
Hours after being taken down by Google from Play Store, the search engine giant has restored Paytm on Play Store. Paytm's founder - Vijay Shekhar Sharma through a tweet announced that the app is live on Google Play Store and was taken down because they launched a UPI cashback campaign.
Google on Friday took down one of the most used online payment apps Paytm from the Google Play Store. This meant, android smartphone users were not able to download or install the app for the time being. Google has also taken down PaytmFirstGames from the app store. The company has recently roped in Sachin Tendulkar as its ambassador.
Other Paytm apps such as Paytm For Business, Paytm Money and Paytm Mall are still available on the Play Store.
Paytm through its official Twitter handle had earlier said that the app will be back very soon.
“All your money is completely safe, and you can continue to enjoy your Paytm app as normal,” the company tweeted.
In a blog the company wrote: 'We recently launched the ‘Paytm Cricket League’ on our consumer app for users to engage in their passion of cricket and get cashback. The game allows users to get player stickers after each transaction, collect them and receive Paytm Cashback.
Today afternoon, we received communication from Google that they are suspending our app because they believe this to be a violation of their Play Store policies on gambling. The Paytm Android app has thus been unlisted from Google’s Play Store and is temporarily unavailable to users for new downloads or updates.'
The company had said that it has temporarily removed the cashback component in an effort to meet the Play Store policy requirements.
Paytm Online
Meanwhile, Google’s vice-president of product, Android security and privacy, Suzanne Frey in a blog dated September 18 wrote: “We don’t allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies.”
She further wrote that if an app violates their security policies then Google notifies the developer team and then removes the app from Google Play Store until the developer brings the app into compliances.
She said that if an app repeatedly violates Google’s policy, then Google can take serious action which may include terminating Google Play Developer accounts.
The blog did not, however, named Paytm.Why Paytm First Game Is Not In Play Store
According to reports, Google has dropped more apps from the Play Store.
Akash Karmakar, partner, Law Offices of Panag & Babu said, 'While PayTM did not directly engage in, or promote sports betting or gambling, it did have links to third-party sites which did. The ease of using PayTM on these third-party apps may have been viewed by Google as the element which makes PayTM as supporting these sites. Google appears to have taken an ethical stand against apps which promote or even advertise unregulated gambling apps that facilitate sports betting. Since many other apps are also promoting betting and gambling websites through ads and pop-ups, if Google applies the same standard, I would expect more apps will get taken off the Play Store.'
Google on Friday restored the Paytm app on its Play store after removing it for a few hours for violating its policy on sports betting activities.
The app was back on the Google Play store on Friday evening after the Softbank-backed Paytm removed the 'cashback' feature from a recently-launched game on the application.
'Update: And we're back!,' Paytm said in a tweet.
On Friday morning, Google removed the Paytm app -- which facilitates use of wallet and payments bank services -- from the Play store.
However, users who had already downloaded the app could continue using the services.
'The app was blocked for violation of Play policies - a clarification of our policy was released earlier today ahead of the IPL tournament,' Google said in an e-mailed response, adding that only the app availability on Play store was impacted.
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Google, in a blog post earlier on Friday, had said it does not allow apps facilitating sports betting and will remove such apps from the Play store.
These policies are in place to protect users from potential harm, it added.
'We don't allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies,' the blog post said.
Paytm founder Vijay Shekhar Sharma said the company has already removed the scratch cards which offered the cashbacks, complying with Google's concerns.
Stating that Google was not allowing it to acquire new customers by blocking Paytm's promotion, Sharma said India needs support for further growing the startup ecosystem.
'(Platforms like Google) are dominating platforms and with power comes responsibility. I believe that they should be responsible for this country's growth and startup ecosystem... India's ecosystem needs support, not stifling of innovation,' he told news channel CNBC-TV18.
A Paytm spokesperson said the company had recently launched the 'Paytm Cricket League' on its consumer app for users to engage in their passion of cricket and get cashbacks.
'The game allows users to get player stickers after each transaction, collect them and get Paytm Cashback. Cashback is legal in India and we strictly follow all rules and laws of the land.
'Unfortunately, Google believes this to be a violation of its policies and has unlisted the Paytm Android app from the Play Store,' the spokesperson said.
Paytm Is Not In Play Store
Paytm Shop
The spokesperson added that the cashback feature has been removed and confirmed that the app has been restored on the Play store.
Google, in its blog post, had said that when an app violates its policies, it notifies the developer of the violation and removes the application from Google Play until the developer brings it into compliance.
'And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts.
'Our policies are applied and enforced on all developers consistently,' the blog post by Android Security and Privacy Vice President Product Suzanne Frey said.
There is often a surge in launches of such apps before major sporting tournaments like the IPL.
The latest season of the Indian Premier League is scheduled to start from September 19 in the United Arab Emirates.
Meanwhile, Sonam Chandwani, Managing Partner at KS Legal & Associates, said, 'Enforcement of compliance with Google's policies one day before IPL is scheduled to kickstart, is a preemptive attempt by Google to reinstate and remind developers of its stringent gambling policies.'
She said in India, legislation puts a blanket ban on sports betting but fantasy sports is not illegal in most states.
'However, Google's policies will have an over-arching implication on apps in its Play Store.
'An undetermined implication would be the compliance of its policies by sports fantasy apps like Dream 11 and MPL that are not directly available on the Google Play Store platform but feature in advertisements and inducing similar effect on its user, eventually leading to a violation of its gambling policies,' she noted.
In a statement, the Federation of Indian Fantasy Sports said it had sought clarity from Google to ensure a level-playing field for all fantasy sports apps.
FIFS also said it has never asked for any company, such as MPL or Paytm, to have any negative repercussions whatsoever.
'We are here to protect all our members no matter their business size and treat all members/non-members the same.
'In the past, FanCode and SportsTiger, sister brands of Dream11 and MyTeam11 respectively, were removed from the Google Play Store for violation of Google Play Store's policy as they were promoting their Fantasy Sports Apps,' it added.